Patients are emailed a reminder 5 days before their medications are scheduled to be filled.
- Synchronized Rx Fulfillment
If a patient has multiple medications due within 7 days of each other, they will be grouped together for processing.
Automatic Refill Authorizations
Pharmetika knows when a new prescription is needed from the prescriber by analyzing the prescription stop date, remaining refills or remaining quantity Easily fax the prescriber with the click of a button from the refill authorization report.
Now you can balance your work week by reviewing the number of prescriptions to be filled each day and adjusting the schedule according to your pharmacy's specific needs.
Locate patient records faster than your pharmacy system. Search by DOB, Rx#, partial name, or phone number.
Secure Payment Information
Securely store patient payment information in compliance with PCI DSS regulations.
Multiple Payment Methods
Manage multiple payment methods with the ability to tag a card as FSA/HSA.
Assign administrative users the ability to process refund transactions in Pharmetika.
Automatic Payment Updates
You'll no longer need to worry about expired cards. When a bank or card issuer updates an account Pharmetika is notified and updates the payment profile with the new card information.
Professionally Designed Receipts
Strengthen your brand with a customized patient receipt.
IVR and Web Integration
Patients can update their payment information securely via the IVR or a web-based link.
- Optimize Your Pharmacy
View data real time to make informed decisions.
- Customizable Metric Dashboard
Choose which metrics are displayed on your pharmacy's dashboard.
Easy to Run Reports
New Provider, New Patient, MedSync, Fax Volume and Dropped Patient reports available.
Dynamically created reports allow users to take immediate action from data. For example on the Dropped Patient Report, emails can be sent to patients to improve patient adherence and increase fill rates.
Enter patient or provider follow up tasks and easily manage patient orders for fulfillment
- Due Dates
Identify which tasks or overdue, currently due, or upcoming.
- Priority Status
Mark a task as priority for immediate action. The red highlight for priority tasks makes them easily identifiable to your team.
Email, SMS, Voicemail, Faxes, and Refill Requests all flow into the task queues for easy, all-in-one access.
Real-Time SMS Dialogue
Save staff time by communicating with patients via text messaging instead of telephone.
Transcribed patient voicemails allow staff to prioritize which messages to complete first.
Call History and Recordings
Inbound and Outbound call history is at your fingertips. Call recordings can be played directly from the patient profile in Pharmetika.
Pharmetika integrates with your email server to bring patient originated emails into the patient profile. You can also email a response directly from Pharmetika.
Improve Patient Continuity of Care
Pharmetika keeps a full contact log that includes phone, SMS, email, and voicemail all in one place where your team can see and understand your complete correspondence history with a patient.
Patients receive an email with tracking information when the package leaves your pharmacy. Users can see where a package is at after being shipped with the click of a button.
Pharmetika retrieves and permanently stores each carrier's delivery confirmation so it is readily accessible for audit purposes.
Add additional addresses and corresponding dates they should be used. The shipping interface will send your package to the appropriate address.
Eliminate Paper Faxes
Electronically send a refill request to providers via fax with the click of a button.
A follow-up task is automatically created to ensure the new prescription is obtained or the patient notified if the refill is not authorized.
Automate Patient Refill Requests
Patients can easily place refill orders via the web and phone.
Refill orders flow directly into Pharmetika for processing and fulfillment
Calls from an SMS enabled number will send a text confirmation to the patient.
- Patient Verification
Eliminate the hassle of extra patient verification steps by utilizing CallerID as the secondary verification method. Patients can quickly and easily order refills.